FAQ
Any questions ? Find your answers here !
What You’re Looking For
We strive for transparency and honesty in all of our customer relationships, and we seek to provide that through our FAQ section. We know how often questions can come up in this industry, and we’re ready to answer all of them. If there’s something we missed please reach out and one of our team members will be happy to help.
The Answers You Need
Have a question? Want to learn more about our store? We’ve compiled a list of some of the most popular questions, accompanied by our thorough answers. If you can’t find what you’re looking for, contact us.
Purchased item doesn’t fit you or isn’t your style?
Don't hesitate to send us the pictures of your product before custom as well as the design made by the seller and the pictures of the result. Our team will proceed to your request and study the elements. In case the elements, after being studied, are not validated, unfortunately, you cannot claim a refund. You can still speak with your seller regarding the return, but it’s up to the seller to accept it. You can also upload the item to your own profile and sell it there.